Shipping policy

  1. Where you are a Wholesale Purchaser, unless we agree otherwise, delivery will be completed EXW (Incoterms 2020) when the Goods are made available for collection from our outwards goods loading bay.
  2. Where you are not a Wholesale Purchaser delivery will be completed:
    1. where the Goods are to be collected from our premises, upon you picking up the Goods;
    2. where the Goods are to be delivered to you by one of our approved carriers, upon the goods arriving at your nominated shipping address.
  3. Where the Goods are supplied under clause 2(b) we will arrange the shipping of those Goods to your nominated shipping address, we may charge you shipping costs for the Goods which shall comprised part of the Price. Where shipping costs are payable under this clause, such costs will be displayed as part of the Order.
  4. We may charge you storage and transportation expenses if you fail or refuse to take or accept delivery or indicate to us that you will fail to do so.
  5. We reserve the right to deliver Goods by instalments.
  6. Subject to clause 1 above, in the case of export sales where we have agreed in writing that delivery will be on FOB, CIF, or C&F (Incoterms 2010), then delivery will be complete when the Goods effectively pass the ship's rail at the port of shipment or arrive at the airport for despatch or earlier leave our custody for shipment to you. Trans-shipment is not allowed. Delivery may be effected by us at our election by one or more shipments.
  7. Unless we agree otherwise in writing, we will not make the Goods available for Delivery until we have received all amounts payable in full for the Goods in accordance with clauses 7 and 8. Upon the preceding being satisfied:
    1. Where you are a Wholesale Purchaser, or non-Wholesale Purchaser that elects to pick up the Goods from our premises, we will arrange for the Goods to be made available for delivery from our premises and notify you within a reasonable time once this occurs;
    2. Where you are a not a Wholesale Purchaser and the Goods are to be
      1. collected from our premises, we will arrange for the Goods to be made available for collection from our premises and notify you within a reasonable time once this occurs;
      2. delivered through one of our approved carriers, we will authorise dispatch of the Goods to your nominated shipping address;
    3. If we have given you a time for Delivery of the Goods (or any part of them), such time is approximate only and is not deemed to be of the essence.